FAQs

How can I order a Prank Parcel?
To purchase your very own Prank Parcel, simply browse our growing collection of postal pranks and select your favourite, by adding it to your cart. Once you have finished adding your prank to your cart, simply click the “Check Out” button on the cart page and you will be guided through the checkout process.

Which methods of payment do you accept?
We accept all major credit and debit cards, Apple Pay and Google Pay.

Is my personal information safe?
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure and use your information, please view our Privacy Policy.

How can I contact you?
We’d love to hear from you and answer any questions you may have. Our ninjas are super quick at getting back to customers, so simply drop us an email at Hello@prankparcel.co.uk

Can I cancel my order?
Unfortunately all orders are final and cannot be cancelled, this is due to the nature of the product and how speedy we process orders.

Will the recipient know who sent the Prank Parcel?
Absolutely not! Leave your unsuspecting victim wondering who has pulled the ultimate prank on them. We do not include any order or payment information in the package. So, if you’re pranking your boss, your naughty secret is safe with us!